"SEPTA is proud to launch a new service: System Status. The service offers a complete view of the SEPTA system on a single page, updated every 10 seconds. In one neat snapshot, you can see the status of all bus and trolley routes and rail lines. View the service here >>> "
When you go to the site you'll find a simple table displaying the status of their bus and rail routes. Further, there is a trip planner and quick links to navigate between schedules, maps, fares and system status pages. As an infrequent visitor to Philadelphia, I could use this page ( and quicklinks) to plan my trips. I give SEPTA a big thumbs up for this simple and straightforward presentation.
How can this approach be used by other transit systems - large and small?
Well, the quicklinks are convenient. No need to look through dropdown menus to find essential customer information. The status page answers many questions customers would have on a daily basis. It is not a substitute for real time vehicle location information, but it is a helpful, incremental improvement.